Privacy&Cookies Policy

PRIVACY
BELGO INDUSTRY respects your privacy and treats the data obtained or collected through its websites with utmost
care. BELGO INDUSTRY processes this personal data in accordance with the law of December 8th 1992 for the
protection of the personal life with respect to the processing of personal data.
Every person whose data is processed has the right to check this data, have it modified or, if he or she so choses
and has a valid reason, have it deleted.
Pursuant to article 129, 1° of the 13 June 2005 Belgian Law on electronic communications, BELGO INDUSTRY
wishes to inform visitors to its websites about the use of cookies. Cookies are small text files placed on the hard
drives of the computers of website visitors. They contain information such as the visitor’s language preference, so
the person is not required to supply this information again when revisiting the same website.
As a result of a visit to a BELGO INDUSTRY website, a cookie may be saved on the visitor’s hard drive. Cookies
facilitate visits to the BELGO INDUSTRY websites, while helping us to store user preferences and visitor
information and keep track of user trends.
The BELGO INDUSTRY websites make use of Google Analytics, a web analysis service from Google Inc.
(“Google”). Google Analytics uses cookies. Information the cookie generates about the use of the BELGO
INDUSTRY websites is transferred to and stored on servers operated by Google in the United States or any other
country. BELGO INDUSTRY has no control over this process. Google uses this information to keep track of how
the websites are used, to compile website activity reports for website operators and offer other services related to
website activity and Internet use. Google may share this information with third parties if legally required to do so or
insofar as these third parties process information on behalf of Google. Google will not combine the visitor’s IP
address with other information available to Google.
Visitors may change their cookie settings at any time (such as asking to be notified when cookies are sent to their
computers, or refusing cookies) by altering their Internet browser settings (Internet Explorer, Firefox, Chrome,
Safari or Opera). Please note: when refusing or deleting cookies, it may be impossible to fully utilize all functions
of the website.
Upon surfing on our websites, you accept our declaration about cookies.
Should you have any further questions concerning our privacy policy, you can always contact us. Our customer
service will help you with any questions concerning your data or changes you wish to make to them. In case of
changes in our Privacy Policy, you can always find the most recent information on this page.
To find out how we comply with the General Data Protection Regulation (GDPR). Please see here below :
PERSONAL DATA PROTECTION POLICY
At BELGO INDUSTRY, respecting privacy represents a significant challenge and we undertake to protect it.
Through this policy, BELGO INDUSTRY undertakes to comply with European Regulation No. 2016/679 of the
European Parliament and Council of 27 April 2016 on the protection of natural persons with regard to the processing
of personal data and on the free movement of said data (hereinafter referred to as the “GDPR”) and with Belgian
laws on personal data protection.
I. NAME AND CONTACT DETAILS OF THE DATA CONTROLLER
In the context of your relations with BELGO INDUSTRY, the “controller” of your personal data will be the company
which decides on the “whys” and “wherefores” of this data processing, namely, BELGO INDUSTRY, located at
Breughelpark 1/34 1731,Zellik, Belgium, hereinafter referred to as “BELGO INDUSTRY” or “we”.
II. CONTACT DETAILS OF THE DATA PROTECTION OFFICER
The DPO (Data Protection Officer) at BELGO INDUSTRY is the DPO of the BELGO INDUSTRY. The DPO can be
contacted by e-mail at info@belgo-industry.com or by post at the following address: BELGO INDUSTRY,
Breughelpark 1/34 , 1731 Zellik, Belgium.
III. SOURCES
We may collect or obtain personal data about you in the following ways:
• Directly from you, for example when you contact us or hand us your business card.
• In the course of our business relations, for example when we supply a product or a service to you or your
employer.
• When you make your personal data public, for example on your website, the website of your group or on
social networks.
• When you browse on our website, for example by entering your personal data in our contact forms, or
when you enable cookies.
IV. CATEGORIES OF PERSONAL DATA
“Personal data” means any information which can be used to identify you directly (for example, your name) or
indirectly (for example, pseudonymised data such as a unique identifier). We may collect data relating to:
• Your identity: for example, your surname, first name, e-mail address, telephone number.
• Your professional life: for example, your profession or function, telephone number, e-mail address, work
address, delivery address or information about your employer.
• Your orders or quotations: for example, your purchase history or the contact details of individuals to whom
deliveries have been made.
• Your financial details: for example, your bank details, required for payment purposes.
We do not collect what is known as “sensitive” personal data about you. If we were to need to do so for legitimate
reasons, we would do so with your consent and in accordance with the applicable laws.
V. PROCESSING YOUR DATA
Data
processing
category Purposes Legal basis Data subjects
Personal data
category Recipients
Managing the
customer
database
Supplying
products and
services
Establishing
direct contact
Personalising our
offer
Checking the
accuracy of
customer data
Analysing
business activity
Consent
Legal
obligation
Customers Identity
Professional life
IT service
providers
Managing
orders and
customer
services
Replying to your
requests
Monitoring your
orders,
deliveries,
invoices and
payments
Handling
complaints
Legal
obligation
Performance
of the
agreement
Customers Professional life
Economic and
financial data
Subcontractors
specialising in
transport,
aftersales
service (repair
centres)
IT service
providers
Managing
online orders
Creating online
customer access Legal
obligation
Performance
of the
agreement
Customers Identity
Professional life
Connection data
Financial data
IT service
providers
Managing the
internet user
database
Making browsing
on the website
more userfriendly
Coordinating the
forum
Carrying out
audience
analysis and
statistics
Consent Customers and
prospective
customers
Identity
Professional life
IT service
providers
External
communication
and new
business
development
Informing you
about news and
events
Drawing up a list
of persons
interested in our
products and
services
As applicable:
your consent or
legitimate
business
interest
Customers and
prospective
customers
Identity
Professional life
Communications
agency,
dispatching
service provider
IT service
providers
Managing
recruitment
Selecting
candidates and
contacting them
Consent Candidates Identity
Professional life Subcontractors
specialising in
recruitment
IT service
providers
VI. TRANSFERS OF PERSONAL DATA OUTSIDE THE EU
In general, your personal data is securely stored in electronic format on our servers and in paper format at our
premises, which are located in the European Union. However, for some specific services, we may transfer certain
data to subcontractors outside the EU. In this case, in accordance with the applicable regulations, we demand that
the subcontractors in question provide the guarantees required as regards supervision and the provision of security
for said transfers, including, inter alia, the European Commission’s adequacy decision relating to certain countries,
the Privacy Shield to the USA or the standard contractual clauses adopted by the European Commission.
VII. PERSONAL DATA RETENTION PERIOD
We take all reasonable measures to ensure that your personal data is stored for a period which does not go beyond
what is necessary in view of the purposes set out in point V.
We store your personal data, throughout our business relations, on the basis of our legal and contractual obligations
and our legitimate business interests.
At the end of our business relations, we store your data for the duration of the period prescribed by the statute of
limitations in accordance with the applicable law, i.e., the legal period during which a person may take legal action
against you in relation to your personal data, or during which your personal data may be relevant. In the event that
legal action is taken, we can continue to process your personal data for an additional period required for said legal
action.
At the end of these periods, we will delete, physically destroy or anonymise your personal data.
VIII. YOUR RIGHTS
RIGHT TO BE INFORMED
This Personal Data Protection Policy contains all the information about the personal data we collect, the processing
we perform and the individuals authorised to access said data.
RIGHT TO ACCESS AND RIGHT OF RECTIFICATION
You may ask us whether we are storing personal data about you and request a copy of said data. You may also
ask to have any personal data about you that is inaccurate rectified. In view of the purpose of the processing, you
have the right to have incomplete data completed.
RIGHT TO BE FORGOTTEN
You may also exercise your right to be forgotten and ask us to delete your personal data if you withdraw your
consent or if said data is not required in order to comply with a legal or contractual obligation.
RIGHT TO RESTRICT PROCESSING
The GDPR also allows you to ask for the processing of your personal data to be restricted, if you dispute the
accuracy of any data or if the processing is unlawful but you do not wish to delete your data in order to exercise
your legal rights.
RIGHT TO DATA PORTABILITY
You also have the right to receive your personal data in a structured, commonly used and machine-readable format,
for the purpose of transferring it to another controller.
RIGHT TO OBJECT
The right to object allows you to object at any time to the processing of your personal data, where it is no longer
necessary for the performance of a legal or contractual obligation.
This right to object relates in particular to processing that is associated with new business development.
RIGHT TO WITHDRAW CONSENT
When we process your personal data with your consent, you have the right to withdraw said consent at any time.
The withdrawing of your consent does not affect the lawfulness of any processing carried out prior to the date on
which we receive notice that you have withdrawn your consent. The withdrawal of consent does not prevent
processing that is based on other legal grounds.
EXERCISING YOUR RIGHTS AND MAKING COMPLAINTS TO THE SUPERVISORY AUTHORITY
To exercise one or more of these rights, raise any question with us about said rights or about any other clause in
this policy, or ask us about the processing of your personal data, please contact your DPO, whose contact details
are shown in point II.
We may request proof of your identity before acceding to your request.
In accordance with the GDPR, we reserve the right to:
• Charge a reasonable fee which takes into account the administrative costs of providing the information or
communication or taking the action requested.
• Refuse to act on said requests by demonstrating that they are manifestly unfounded or excessive.
IX. AMENDMENTS TO THIS POLICY
This policy may be amended from time to time. You can check this page in order to view the most recent version
on our website.

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